We try to anticipate questions you might have about our SERVICE and provide the answers here.
If you need additional information send email to webinfo@orangetrans.com
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Q: How many years
has Orange Tours & Transportation,LLC been in business? |
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A: Since 1989 – 17 years |
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Q: How far
is the Orlando International Airport (MCO) to Port Canaveral? |
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Q: How
long does it take to get from Orlando International Airport (MCO) to Port Canaveral? |
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A: About 51 minutes (70
MPH) |
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Q: Where are we going to find Orange Tours & Transportation,LLC at the Orlando International Airport
(MCO)? |
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A: We generally have a representative
at each terminal (A & B). Once you get to the baggage claim area please follow our regular procedures: • Call
the toll-free number (1-866-435-9720) once you have your entire luggage with you, to receive instructions on where you can
meet your driver. |
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Q: Do I have
to make a reservation? Or I can just show up at the Airport? |
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A: YES, you need to make a reservation in advanced.
In fact, you will be getting a Booking-Confirmation by e-mail after you call or make your reservation online.
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Q: How does the service work? and How to book a service with Orange Transportation? |
Q: There are 3 ways of booking a service with Orange Tours & Transportation,LLC
On line, by phone (1-866-435-9720), or by fax. After making a reservation you will be getting an e-mail confirmation, that will allow the passengers
verify the information that we have in our system. |
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Q: How do I know that my request has been confirmed? |
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A: Requests will be confirmed by email > Subject: Orange Tours
& Transportation,LLC Booking - Confirmation. Order #: xxxxxx. |
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Q: Will you provide
us with car seats? |
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A: Yes, one for family. |
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Q: Do you pick
up only at the Orlando Airport (MCO)? |
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A: NO, we pick up (shuttle service)
at Orlando International
Airport and at the Orlando Airport Hotels. For other locations please
call us for rate: 1-866-435-9720 |
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Q: How long does
it take from Port Canaveral to Orlando International
Airport (MCO)? |
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A: About 51 minutes
(70 MPH) |
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Q:
Where do we find you at Port Canaveral? |
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A: All terminals at Port Canaveral
have a passenger drop-off and pick-up area; all you have to do is look for the passenger pre-arrangement pick-up area. You
can tell your porter or ask any security guard about Orange Tours & Transportation, and they will direct you to our pick-up
location. Remember you can always call for help 1-866-435-9720. |
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Q: Do we have to pay anything else over the regular price that appears on the
webpage (tolls, airport fees, and port fees)? |
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A: NO, everything is included
in the price, except driver’s gratuity. |
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Q: How much is
the Driver’s gratuity? |
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A: That is completely up to
the passenger, the industry average is 20%. |
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Q: Can
we pay cash to the driver for our service? |
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YES, but in order to book any service with Orange Tours & Transportation, you will need a credit card to hold the service. |
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